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Kenny
(Chih
Hsueh)
Lin
Senior Product Designer | 8+ Years | B2B | SF Bay Area
Summary
Results-oriented product designer with a track record in leading end-to-end design processes and transforming complex challenges into effective solutions. Known for adaptability, strong problem-solving, and creating win-win outcomes in fast-paced, dynamic environments. Thrives in ambiguity and collaborates closely with stakeholders to deliver forward-thinking solutions that achieve business goals, solve user pain points, and shape the future of the business.
EXPERIENCES
Senior Product Designer at IZEA
July 2018 - December 2024 | San Jose, CA/Remote
- Goal-Oriented Design: Led the complete product design lifecycle from 0 to 1— aligning business objectives with user needs to create impactful user experiences.
- Discovery: Enhanced search features and increased conversion rate by 25%.
- Flex CRM: Launched new platform and drove new signups by 30% MoM.
- Offer Workflow: Streamlined workflow and reduced campaign time by 20%.
- AI-Powered Workflow Optimization: Drove integration of AI into key campaign workflows, empowering users to make faster, more informed campaign decisions.
- Product Vision & Strategy: Partnered with the product team to conduct competitive research, shape product strategies, and prioritize agile feature roadmaps.
- Data-Informed Approach: Leveraged user research, quantitative insights, and rapid usability testing to create a feedback loop and inform design decisions.
- User-Centric Feedback: Coordinated cross-team usability testing and design reviews to iteratively refine products, ensuring high-quality user experiences.
- Cross-Functional Collaboration: Simplified complex problems and managed dependencies to align stakeholders and deliver actionable design solutions.
Product Designer at TapInfluence
June 2016 - July 2018 | Mountain View, CA
- Holistic UX Design: Applied user research to craft intuitive user experiences that addressed user points and improved efficiency across key touch points.
- Customer-Focused Strategy: Collaborated with account and product managers to translate user research and feedback into actionable design strategies.
- Operational Efficiency: Worked with the customer support team to triage issues and resolve bugs, significantly enhancing platform reliability.
- Product Ownership: Spearheaded the integration of data science insights into the product, delivering actionable recommendations that optimized feature development and drove customer retention.
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Skills
Tools
Figma, Adobe Creative Suite, OpenAI, Atlassian, Webflow
Research + Testing
Surveys, Interviews, Data Analytics, Product Thinking, Usability Testing
User Experience Design
Information Architecture, User Flows, User Personas, User Journeys, Wireframing, Prototyping
Interface Visual Design
Responsive Design, Design Systems, Component Libraries
Collaboration
Cross-Functional Collaboration, Stakeholder Communication, Design Handoff, Team Leadership, Adaptability.
Education
University of California, Berkeley
B.A. in Economics
May, 2015
May, 2015